RawCourt Sides With Google In AI-Powered Customer Service Privacy Battle
A federal judge has dismissed a privacy complaint over its Google Cloud Contact Center AI -- an artificial intelligence service that answers some customer service calls for Home Depot and others. ...
By Wendy Davis
In this week's drop of merch specially made for pre-game gatherings: a red vinyl cocktail-serving armchair. ...
By Teresa Buyikian
The ecosystem combines AI agents, healthcare data and marketing expertise to move through ad creation, analysis, media plannin ...
By Laurie Sullivan
Nearly half (47%) of Netflix subcribers now use "Standard with Ads" vs. a third who choose "Standard" a ...
By Wayne Friedman
Omnicom's organic revenue rose 7.3% during the third quarter. WPP and Omnicom were the big winners in ...
By Steve McClellan
Meta continues to add users across its family of social-media platforms while reporting increases in ad impressions, ...
By Colin Kirkland
Peacock's ad business was up 23% to $586 million vs. the same period a year ago. Peacock n ...
By Wayne Friedman
The award followed an eight-month review led by consultant Equity and involving multiple holding companies. ...
By Steve McClellan
"Enterprise demand for productivity gains and AI transformation will split the independent agency market in two," the fi ...
By Steve McClellan